Confirmed Service Customer
worst experience ever, looking for new place. I brought my vehicle in for an "OIL CHANGE ONLY" , after an hour of wait I went to check status and the y were trying to rotate tires and perform multi point inspection? What part of "Oil change only" did the service advisor not understand. So based on the fact that your employee's don't seem to bbe able to follow simple instructions from the customers, I will take my vehicle to someplace that will!
Alan G.
PHOENIX,
AZ
Business Response
Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Yates Buick GMC INC. (623) 748-0839
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