889 Reviews Found
Confirmed Service Customer
Routine maintenance performed perfectly ahead of schedule. Friendly competent customer reps kept me informed throughout. Another visit with the great service I have experienced in the past from this dealership.
Thomas G.
BUCKEYE
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
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Business Response
Hi, we are so happy to read such a great review about Yates Buick GMC INC.! We look forward to your next visit! Take care!
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Business Response
Wow, we're glad you had such a wonderful experience with us! We're looking forward to your next visit with us!
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Confirmed Service Customer
Very Honest and up front, knew exactly what they were doing and how to fix it. Best and only place I will take my truck.
Bobby P.
BUCKEYE
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Yates Buick GMC INC.! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
Thank you for having shuttle service!
Yvonne D.
LITCHFIELD PARK
Business Response
Hi there! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Sales Customer
Very friendly and professional, they don’t push you and ask unnecessary question like other dealerships. A they don’t promise you anything like most do. Very happy with the team.
Eric D.
AVONDALE
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience. If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Hello, thank you for your kind words and this wonderful review! We can't wait to see you again, have a great day.
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Business Response
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. All Star Customer Care reviews@allstarautomotive.com
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Confirmed Service Customer
Very good service. Went in to replace a tail light and ended up doing more as they fit all my services into the appointment. Oil Change, two tail lights, trans flush, and fuel cleaning. All done while I waited.
Bob M.
BUCKEYE
Business Response
Hi, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
Daisy was a pleasure to work with, she conversed with me, let me know about deals and special the service department had going on and was really friendly. The waiting area was clean and stocked up with snacks. My truck looked nice and clean when I left
Steven M.
GOODYEAR
Business Response
Hi, thanks for your praise and kind comments about our team. Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Business Response
Hi there, thank you so much for your positive comments about Yates Buick GMC INC.! We hope to see you soon!
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Confirmed Sales Customer
No good I won’t recommend for anyone Ms.trudy Varin wasn’t very helpful They only want sell they don’t care about I spend 70000 dollars for truck wasn’t wash I feel really disappointed about your service I drive 2 hours to buy my truck
Joel S.
TUCSON
Business Response
We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
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Confirmed Service Customer
I like the service. But you guys scratched my truck when you washed it.
Jesus T.
TOLLESON
Business Response
We appreciate your positive review about your recent experience with us! We hope to see you soon!
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Confirmed Service Customer
I received excellent customer service from Yates. My service advisor Ashley Salinas went above and beyond to help me and take care of my vehicle issues as well as new tires and to get me home to and from the dealership. I highly recommend Yates Buick, not only for their quality of service but I would definitely consider buying my next vehicle there as well.
Denise V.
GOODYEAR
Business Response
Hello, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!
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Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Service Customer
No one came out to vehicle when arrived - had to go into office. Very long wait for work to be done. Otherwise everything was fine.
Paul J.
GOODYEAR
Business Response
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
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Confirmed Service Customer
When I arrived I was asked if I wanted my car washed. I said yes. When my car was done 2+ hours later it wasn't washed, I don't know if the tires were rotated (as advertised) and seems like a small detail, but I had to walk across the parking lot to get to it. I realize this was a complimentary service, so I guess I got my money's worth.
Tammy C.
BUCKEYE
Business Response
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
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Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Service Customer
There was a misunderstanding with the coolant level but the service manager and tech handled it perfectly!! Great work team!!
Jeffery M.
GOODYEAR
Business Response
Hi there! We're so happy we were able to help you out! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Had a wonderful experience with Ashley, excellent communication and service. thank you.
Tyrone C.
SURPRISE
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!