1353 Reviews Found
Confirmed Service Customer
Having trouble with passenger door lock sensor saying door was open, called late Friday to setup an appointment. Could not get in until Monday at 0800, arrived at 0730 got a call telling me door lock needed to be replaced, had to order part, they would call when ready. Got a call about 4pm said part had not been delivered. They called vendor they said it was delivered but could not tell where and to whom it was delivered to. Had to keep my truck over night. I called at approximately 3pm to find out if truck was ready, less called back within 5 minutes that is was ready. Had your driver pick me up and take me to your dealership.
Twain B.
LITCHFIELD PARK
Business Response
Hi, thank you for taking the time to leave us your honest feedback. When you have an opportunity, please reach out to us at (623) 932-1818 so we can try to restore your confidence in our business.
Was this review helpful?
Confirmed Service Customer
Prompt and friendly service. Kyle was great to work with.
Rohelio R.
GOODYEAR
Business Response
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Business Response
Thank you for this excellent feedback! We're glad to hear that our team provided with a memorable experience. We're always here to help, so please let us know if there's anything else we can do for you. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
My experience was excellent & Amanda was so helpful & made sure my experience was totally awesome !
Corey P.
GOODYEAR
Business Response
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!
Was this review helpful?
Confirmed Service Customer
Nick was great to communicate with kept me informed. Appreciate the way they took the initiative to ensure the truck would pass emissions by taking it themselves. BTW. This is an original Yates truck with 265k miles
James C.
AVONDALE
Business Response
We are glad we could help! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please don't hesitate to reach out!
Was this review helpful?
Confirmed Service Customer
Alexis was very helpful and took great care of me!
Jayna W.
BUCKEYE
Business Response
We are so happy we could provide you with a positive experience! We sincerely value your business and look forward to your next visit. Until next time, take care!
Was this review helpful?
Business Response
Thank you so much for your business! We are happy to hear that our team provided you with exceptional service. We are always more than happy to assist you if anything else comes up. Take care!
Was this review helpful?
Confirmed Service Customer
The work is very professional and the people are friendly.
Richard M.
LITCHFIELD PARK
Business Response
Your great feedback made our day! We appreciate you for letting others know about your experience. If you ever need anything in the future, please don't hesitate to let us know. Take care!
Was this review helpful?
Confirmed Service Customer
I always ask for Nick Franzen every time I bring my vehicle for maintenance. He makes sure that I will be pleased.
Ross M.
AVONDALE
Business Response
Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We sincerely value your business and look forward to your next visit!
Was this review helpful?
Business Response
Customer satisfaction is our #1 priority, and it's wonderful to hear you enjoyed working with our team. Please don't hesitate to give us a call with any further questions you may have. Until the next time we meet, take care!
Was this review helpful?
Business Response
We appreciate you for taking the time to give our dealership such an excellent star rating; it helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
Was this review helpful?
Business Response
Thank you for the five-star rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, please let us know - we are happy to help!
Was this review helpful?
Confirmed Service Customer
Had a 10:30 appointment for an oil change and vehicle inspection. I was on my way by 11:10 AM. Great service!!
William T.
GOODYEAR
Business Response
We're glad to hear you enjoyed your visit! Please don't hesitate to reach out if there's anything additional we can do for you.
Was this review helpful?
Confirmed Service Customer
Your service rep, Kyle, did a great job keeping me informed of progress and was knowledgeable about my issues and replacement parts. He took the time to take me in the shop to examine the issue and talk to the mechanic. The problem was resolved to my satisfaction.
Harry N.
WICKENBURG
Business Response
Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Sales Customer
It was great and we wasn���t at the dealership all day. That���s a plus in my book
Catrice G.
GOODYEAR
Business Response
Hello, we set high expectations for ourselves so it���s gratifying to hear you had a great experience with us. We can't wait to see you again, have a great day.
Was this review helpful?
Confirmed Service Customer
Alexis did an excellent job. I will be back when I need service again.
Pete G.
LITCHFIELD PARK
Business Response
Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Sales Customer
Roy was our salesperson and did an outstanding job. The management that handled my deal also did a fantastic job, giving me the best deal i could find We. We will definitely buy again and recommend in the future.
Michael K.
WITTMAN
Business Response
Hello, we set high expectations for ourselves so it���s gratifying to hear you had a great experience with us. Please don't hesitate to reach out to us if there's anything more we can do!
Was this review helpful?
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
Was this review helpful?
Confirmed Sales Customer
I had a great experience with the sales team. I was in and out within 3 hours.
James H.
PHOENIX
Business Response
Hi, your wonderful feedback and rating mean a lot to us. If you're ever in need of more help, please let us know!
Was this review helpful?
Confirmed Service Customer
95% would have appreciated a status call update the following day as to when the vehicle will be ready.
Valerie S.
LITCHFIEELD PARK
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don���t hesitate to call us if you���d like to discuss anything in greater detail.