1094 Reviews Found
Business Response
Thanks for the great feedback.
Was this review helpful?
Confirmed Sales Customer
The sales man was great, the finance guy ok to, but he moved to quickly when it came to signing the papers
Andrea B.
BUCKEYE
Business Response
Thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
Was this review helpful?
Confirmed Service Customer
I have always received excellent service. Thanks Phillip and the Express Service team
Gilbert S.
avondale
Business Response
Hi Gilbert, thanks for your praise and kind comments about our team. We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Sales Customer
Experience with the car salesman (Chris), car buyer (Jeremiah) and Finance (Rick) was all very positive...only downfall was not being able to take the truck home on day we signed co tract due to a recall on the vehicle
Bobby S.
TONOPAH
Business Response
We would like to thank you for sharing this feedback. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
Was this review helpful?
Business Response
Thank you for your wonderful feedback. Please don't hesitate to reach out to us if there's anything more we can do!
Was this review helpful?
Confirmed Sales Customer
Nick was the best salesman i I have ever worked with
Sharon I.
EGAR
Business Response
Thank you for your wonderful feedback. If you have any further questions, please don't hesitate to reach out!
Was this review helpful?
Confirmed Service Customer
brought my Yukon XL in for recall attention for brakes. I also requested that my wheels be re-balanced for a smoother ride. Both were completed in a timely manner. My service consultant, Ashley, also included a wash. The car drives like a dream now that the wheels have been balanced and I trust the brake issue has been resolved. Thanks GM for my luxury ride.
Mike H.
GOODYEAR
Business Response
We appreciate the kind words! Please don't hesitate to reach out if there's anything additional we can do for you.
Was this review helpful?
Business Response
Thank you for sharing your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Was this review helpful?
Business Response
Glad you had a great experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Was this review helpful?
Confirmed Service Customer
As always, my experience was with helpful, professional and pleasant staff.
Roman S.
GOODYEAR
Business Response
Hi Roman, thanks for your praise and kind comments about our team. We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Service Customer
They were early. Had a car ready for me in the meantime. Let me hold my rental for a little longer to accommodate my schedule. Did a great job w the work done.
Michael C.
GOODYEAR
Business Response
It is very kind of you to write us such a nice review. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
Everyone in the dealership was great and Charity in service is a real asset to the company she really cares about the customer she was Fantastic
Gale B.
GOODYEAR
Business Response
It is great to hear that our staff at Yates Buick GMC was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us.
Was this review helpful?
Business Response
Glad we could help you out!
Was this review helpful?
Business Response
Lloyd, thank you for sharing this great feedback with us about your service experience. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again!
Was this review helpful?
Confirmed Service Customer
Our 20 year old Chevy Silverado needed some work done. my husband uses it for his work, they gave us a pick up truck for a loaner it was great! My husband was not inconvenienced at all they told him don't worry keep it as long as you need to while we work on your truck. They are always so nice and always try to make everything convenient for us. We always go to Ashley but all the other service writers seem to know us and are always looking out for us too. Our truck may be 20 years old but it still runs great thanks to the service at Yates!
Yolanda B.
PHOENIX
Business Response
Yolanda, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Yates Buick GMC. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Was this review helpful?
Confirmed Service Customer
Fast service. Jordan Noel did a good job of keeping me informed about the work on my vehicle.
Paul D.
GOODYEAR
Business Response
Paul, we are dedicated to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We would like to extend our sincerest gratitude for your feedback. At Yates Buick GMC, we value our customers and we look forward to seeing you on your next visit.
Was this review helpful?
Business Response
Glad we could help you out!
Was this review helpful?
Confirmed Service Customer
First time in for service,everything went well the staff was friendly.
Thomas B.
AVONDALE
Business Response
Glad we could help you out!
Was this review helpful?
Confirmed Service Customer
As always, service was excellent.. Ashley, my service rep is a fantastic person.. The best
Frank G.
LITCHFIELD PARK
Business Response
It is great to hear that our staff at Yates Buick GMC was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us.
Was this review helpful?
Confirmed Sales Customer
Matt Van Horne is fair and transparent. I'll always give that guy last crack at our future purchases. This is the 3rd vehicle we've bought from him in the last 2 years.
Jason G.
PEORIA
Business Response
Thank you for taking the time to share your feedback, Jason. I'm happy to hear that our sales team took great care of you during your visit. We look forward to seeing you again soon. Thanks!