1099 Reviews Found
Confirmed Service Customer
My service provider did an excellent job of following through on the questions I had about my vehicle
Michael F.
PEORIA
Business Response
Thank you for taking the time to share your experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Business Response
We're glad to hear you found our staff was very courteous and helpful! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Confirmed Service Customer
The running boards are not what I was looking for. Did not have the remote button for it to stay out when needed.
Richard E.
LAVEEN
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
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Confirmed Service Customer
I was impressed with how quickly my service appointment was completed. Thank you so much
Crystal W.
GOODYEAR
Business Response
It is great to hear everything was done quickly and to your satisfaction! We can't wait to see you again, have a great day.
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Confirmed Service Customer
Former Liberty customer. Your facility is closer to home. We lease our cars and look forward to seeing your sales people in the next year.
John R.
BUCKEYE
Business Response
Hi, thank you for the high star rating! We hope to see you soon!
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Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! Hi, thanks for taking the time to leave a review.
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Confirmed Sales Customer
My wife and I went to the dealership to look at vehicles and test drive test trucks we thought we could purchase later in the year. But Michael was so convincing that we left the dealership with a brand new 2022 GMC Canyon. The process was very seamless. Thank you, Michael, for your expertise and making us feel welcomed!
Joseph T.
BUCKEYE
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes!
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Business Response
Hi, your wonderful feedback and rating mean a lot to us. We hope to see you soon!
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Confirmed Service Customer
Everything was great, except i paid for a tire rotation and after driving away and checking my tire pressure they had not been rotated, as well as the oil % monitor was not reset after the oil change was done. Normally you guys are on top of everything but i think I’ll stick to weekday servicing instead of weekend services.
Alicia G.
GOODYEAR
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
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Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes!
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Business Response
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
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Confirmed Service Customer
I was so pleased with Chris Brown on how he brought to my attention that my Factory Set Battery was replaced by an auto body shop and I wasn’t even aware. He had the correct battery installed with warranty and pictures sent immediately so I could resolve my cast. I had taken my truck initially in for an oil change so I am so happy with Yates Professional Service Team.
Karie S.
AVONDALE
Business Response
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!
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Confirmed Sales Customer
Ramon GRIJALVA was exceptional He was very patient explained everything and answered all of our questions we weren’t easy clients We changed our minds three times and he was very gracious and helped us to get the car we wanted I would highly recommend him👍🏻⭐️⭐️⭐️⭐️⭐️
Lawrence F.
GOODYEAR
Business Response
Hi, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. We do hope we can be of assistance in the future. Take care!
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Confirmed Service Customer
The service department was able to diagnose and resolve my issue quickly and with very limited disruption to my schedule. Service was performed timely and in good quality. Thank you.
Jonathan S.
GOODYEAR
Business Response
Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Thank you and take care!
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Business Response
Thanks for the perfect rating. We're pleased that everything went well for you! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Alex in the Lube department communicated information very well! Thank you!
Chris S.
BUCKEYE
Business Response
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Ashley in the Service Center is the absolute BEST, she pretty much knew the issue over the phone, clearly explained the process and kept us updated during repairs! It has been a great experience with this dealership all the way through!
Valentina T.
AVONDALE
Business Response
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
I was happy with the repairs and communications provided during the repairs. Was fixed 2 days faster than promised. Thanks.
George A.
GOODYEAR
Business Response
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!
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Confirmed Service Customer
Lady on the phone and receptionist were awesome!!!
Omar M.
BUCKEYE
Business Response
Thank you for taking the time to share your experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
Had a great experience with Yates Gmc.The salesman are great, no pushing to purchase.They consider us VIP.Sorry to say we won't be purchasing a vehicle for sometime. We will enjoy our new vehicle
Angelo Z.
PHOENIX
Business Response
Thank you for your feedback! Our team works hard to provide every customer with 5-star service and we're glad that you enjoyed your experience with us. If there's anything else we can do for you please don't hesitate to reach out. Take care!