1177 Reviews Found
Confirmed Service Customer
Why can't I take my new truck to a nearest Dealership to have it service ? Some times a drop off is a have to be, I don't like buttons behind the steering wheel. the bright head lights and on coming traffic will high beam, and bright head lights in the mirrors from the traffic behind me, the radio back ground noise too loud and anouning (base), the camera to the rear i don't use. and i am not a computer wiz...and you still sell and shove to a buyer..not good. and i don't like electric solar vehicles..ok that's that. Bye.
Tommy G.
PHOENIX
Business Response
We would like to apologize for your recent experience at our service department. Please contact us at your earliest convenience as we would like to discuss this matter and work towards a resolution.
Was this review helpful?
Confirmed Service Customer
Ashley was amazing. Helped me out greatly and kept in contact with me every step of the way.
Nicholas R.
TOLLESON
Business Response
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care!
Was this review helpful?
Confirmed Service Customer
I have been coming to Yates since 2015 becasue of the great customer service.
Daniel W.
SURPRISE
Business Response
Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. We hope to be of service to you again in the future!
Was this review helpful?
Confirmed Sales Customer
Great experience from start to finish. I would definitely use them the next time I'm in the market for another vehicle.
Traci B.
GOODYEAR
Business Response
Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. We hope to be of service to you again in the future!
Was this review helpful?
Confirmed Sales Customer
Jay, our sales representative was amazing and the reason we purchased.
Shanna G.
WICKENBURG
Business Response
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care!
Was this review helpful?
Confirmed Service Customer
Micheal Mortino is a great salesman. He communicated with me from the time we order to the delivery. Happy to have him as my sales associate.
Anthony C.
MIDLOTHIAN
Business Response
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care!
Was this review helpful?
Confirmed Service Customer
Everything went as planned. I was treated with courtesy and although the shop was jam packed that day it was still completed in less than 2 hours
Jay V.
PHOENIX
Business Response
Thanks for the perfect rating. We're pleased that everything went well for you! If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Confirmed Service Customer
Everything went smoothly and my wait time was not more than I expected.
Patricia S.
GOODYEAR
Business Response
Thanks for the perfect rating. We're pleased that everything went well for you! If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Business Response
Hi, thank you so much for your high rating. We sincerely thank you for the positive review, and look forward to seeing you again soon!
Was this review helpful?
Confirmed Service Customer
Ashley is the best service advisor, always cheerful and helpful Very professional and smart
Philip R.
GOODYEAR
Business Response
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care!
Was this review helpful?
Confirmed Sales Customer
James was wonderful. He didn't push us or rush us.
Dakota H.
BUCKEYE
Business Response
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Was this review helpful?
Business Response
We're glad to hear you found our staff friendly! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Sales Customer
They were so nice and helped us.It was easy and fast 😍😍😍
Roberto V.
AJO
Business Response
We're glad to hear you found our staff nice and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Sales Customer
Everything was great! Frank listened and got the deal done.
Ruth M.
GOODYEAR
Business Response
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We can't wait to see you again, have a great day.
Was this review helpful?
Business Response
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We can't wait to see you again, have a great day.
Was this review helpful?
Business Response
We're glad to hear you found our staff friendly! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
Other than taking 3 weeks to get the part, your people did a great job once the the part arrived.
Twain B.
LITCHFIELD PARK
Business Response
Hello, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Yates Buick GMC INC.
Was this review helpful?
Confirmed Service Customer
Helpful and prompt. The mechanic did forget to put my lug nut key back in my truck, so I had to return to pick that up. Overall a good experience though.
Michael T.
GONZALES
Business Response
Hello, we really appreciate your feedback! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Was this review helpful?
Confirmed Service Customer
The Service advisor was pleasant and keep me updated with the service being performed,
Damaris F.
TOLLESON
Business Response
We're glad everything was completed quickly and to your satisfaction! We hope you have a great day!
Was this review helpful?
Business Response
Thanks for the perfect rating. We're pleased that everything went well for you! We sincerely thank you for the positive review, and look forward to seeing you again soon!